FAQ / Resources

IMPORTANT NOTICE REGARDING TEXAS IMPACT VIDEO AND CERTIFICATION REQUIREMENTS

Failure to view the mandatory Texas IMPACT Video or submission of an invalid or expired certificate will result in disqualification due to missing required documentation.
This will lead to a $25 penalty and rescheduling fee.

  • You are permitted only one attempt to pass the driving skills exam.
    A second attempt on the same day will cost $40.00.
    If taken on a different day, the cost will be $30.00.

  • AA Star Driving School in Irving makes no guarantees of passing. A minimum score of 70% or above is required, based on the Texas DPS Standard COPS grading criteria.

  • If both attempts are unsuccessful, you may either retake the test with AA Star Driving School (for an additional fee) or complete your behind-the-wheel test through the Texas Department of Public Safety.

  • No refunds will be issued in the following cases:

    • Failure to appear for your appointment (no-show),

    • Missing required documents,

    • Your vehicle fails the pre-test inspection,

    • Cancelling with less than 24 hours’ notice,

    • Arriving late for your appointment.

  • Arriving 5 minutes or later than your scheduled time will result in a $25 late fee and require rescheduling.

  • A $25 administrative fee will apply for road test cancellations made after 24 hours from the time of signing the agreement.

Scheduling & Cancellation Policy for Driving Lessons

  • Booking a driving lesson means a car and instructor are specifically reserved for you.

  • To cancel or reschedule a driving session, you must log into your Drive Time Reservation account and make changes online only.

  • Cancellations or changes must be made at least 24 hours in advance.
    Any cancellations made within less than 24 hours will incur a $25 no-show fee.

AA Star Driving School – Refund Policy

  • If tuition is paid before attending and:

    • The student does not start the course, or

    • The student withdraws or cancels enrollment,

    The school may retain up to $50 for administrative expenses.
    Any remaining balance for classroom and behind-the-wheel instruction not yet provided will be refunded.

  • A full refund of all paid tuition and fees will be issued in the following situations:

    • The student is not accepted into the program,

    • The course is canceled by the school,

    • Enrollment was based on any false or misleading advertising or misrepresentation by the school.

  • All refunds will be processed and issued within 30 days from the official date of withdrawal or termination.

Yes, according to Texas state law, individuals under the age of 18 must complete an approved driver education course in order to qualify for a driver's license. AA Star Driving School in Irving offers state-certified training to meet this requirement.

At AA Star Driving School in Irving, the classroom portion of the driver education program includes 32 hours of instruction, spread over 16 days with 2-hour sessions each day. In addition to the classroom instruction, students will complete 7 hours of behind-the-wheel driving and 7 hours of in-car observation with a certified instructor.

Texas law also requires that students complete an extra 30 hours of behind-the-wheel driving practice with a parent or guardian. At least 10 of those hours must be completed at night.

The 32-hour classroom component must be spread out over a minimum of 16 calendar days, and cannot be completed any faster. The practical portion includes a total of 14 hours of in-car instruction—split evenly between driving and observation.

Beyond the training provided by the school, students must also complete 20 additional hours of supervised driving. These hours are not conducted by the driving school but must be overseen by a licensed adult—someone 21 or older, with at least one year of driving experience, holding a valid driver's license, and sitting in the front passenger seat during the sessions.

All licensed driver education providers, including AA Star Driving School, are required to enter into a formal agreement with the student and/or parent. This contract outlines the expectations and time frame for completing the course.

No, students must complete all required driver education hours—both in the classroom and behind the wheel—to be eligible for a Texas driver's license before turning 18.
Whether an absence is excused or unexcused, it must be made up in full. AA Star Driving School in Irving follows state regulations and has a structured make-up policy to ensure students meet the mandatory instructional time.

Each driving school is required to establish clear guidelines for how absences are handled and must set limits on how many absences are permitted. Students who exceed the allowed number of absences may be required to repeat or re-enroll in the course to satisfy state licensing requirements.

How to Enroll at AA Star Driving School in Irving:

  • Print a copy of the enrollment agreement and bring it with you when you come to the school.

  • Make your payment online using a credit card for convenience.

  • You may also visit the school in person to complete and submit the contract.

  • A parent or legal guardian is required to sign the agreement.

  • Submit the initial down payment to secure your spot.

  • Select your preferred class schedule, including date and time.

Every class runs for a duration of 2 hours.

At AA Star Driving School in Irving, the behind-the-wheel training consists of a total of 14 hours7 hours of actual driving and 7 hours of in-car observation. Students may begin scheduling their driving sessions alongside classroom instruction once they have obtained their learner's permit.

AA Star Driving School in Irving offers flexible scheduling for driving lessons, available seven days a week, depending on the availability of both the student and instructor. Once a student has enrolled in the course, completed the payment, and received their learner's permit, they are eligible to book their driving sessions online at their convenience.

Teens can begin enrolling in the driver education program at AA Star Driving School in Irving as early as age 14.

If a class is missed at AA Star Driving School in Irving, students have the option to make it up by attending a session at a different time on the same day (subject to availability) or by joining the same lesson during a future course cycle.

Yes, AA Star Driving School in Irving does allow students to enroll in the course with a deposit. However, please note that the learner’s permit and the certificate of completion will only be issued once the total balance has been paid in full.

No, adults aged 25 and older are not required to complete a driver education course. However, to obtain a Texas driver’s license, they must pass a written knowledge test based on the Texas Driver Handbook and a vision screening to receive a learner’s permit. After obtaining the permit, the individual must then successfully complete a driving skills test with a State Trooper at a DPS office to earn their full license.

AA Star Driving School in Irving can help prepare adults for both the written and driving exams.

The adult driver education course offered by AA Star Driving School in Irving covers important topics such as alcohol and drug awareness, traffic regulations, and the meanings of highway signs, signals, and markings that control, caution, or guide drivers. The program also addresses common factors contributing to motor vehicle accidents, including risky behavior, impaired or distracted driving, speeding, neglecting to wear seat belts, night driving challenges, failing to yield right-of-way, and the dangers of using wireless devices while behind the wheel.

Yes, upon completion, AA Star Driving School in Irving will provide you with a certificate that must be presented to the Department of Public Safety when applying for your learner’s permit or driver’s license.

You have the option to study the Texas Driver Handbook independently or enroll in the 6-hour adult driver education course offered by AA Star Driving School in Irving.

AA Star Driving School in Irving accepts payments in the form of cash, major credit cards (Visa, MasterCard, or American Express), money orders, and cashier’s checks.
Please note that full payment is required before classes begin.

Before taking your driving test through one of our third-party examiners at AA Star Driving School in Irving, please make sure you have the following required documents and items:

  • A valid learner’s permit (for students aged 16–17, it must have been held for a minimum of 6 months)

  • A DE-964 or PT-964 certificate confirming completion of a state-approved driver education course

  • A printed certificate from the IMPACT Texas Drivers Program

  • Valid proof of insurance for the vehicle being used during the test

  • A completed 30-hour behind-the-wheel driving log, as required by the Texas DPS

  • A parent or legal guardian must be present for students under 18; this is not required for those 18 or older

If you completed your driver education through a Parent Taught program, you'll also need to bring:

  • A signed Driver Education Affidavit for the behind-the-wheel instruction

  • A classroom instruction completion log

  • A detailed 30-hour driving practice log

Click here to access and download the 30-Hour Behind-the-Wheel Driving Practice Guide provided by AA Star Driving School in Irving.

At AA Star Driving School in Irving, booking a driving lesson means you're reserving both a vehicle and an instructor's time. It also affects another student who may be scheduled to observe during your session.

If you need to cancel or reschedule, please log in to Schedule2Drive and make the changes online.
Cancellations must be made at least 24 hours in advance to avoid a no-show or late cancellation fee.
For more details, please review our full Cancellation Policy.

If you're a student of Drivers Education of America, please ensure you have completed the course before moving forward. Once you've received your certificate through AA Star Driving School in Irving, you're ready to begin the Impact Texas Drivers (ITD) program.

Here’s how to get started:

  1. Visit the official Impact Texas Drivers website.

  2. Select the appropriate course based on your age:

    • 18 and older: Choose the Impact Texas Adult Drivers (ITAD) program.

  3. Click on the “Register” button.

  4. Fill in your personal details as requested.

  5. For Driver Education Type, choose “Commercial”, then enter your code (C####) and select “Drivers Education of America – C####” from the dropdown list.

  6. If the form asks for a learner license number or a DL/ADE/DE Control Number:

    • Use the certificate number found in the top right corner of your completion certificate.

    • If the full number doesn't fit, replace “ADEE” with “ADE”.

    • If you already have a permit, you can enter that as your learner license number.

  7. Click “Save” to continue.

  8. You can now begin the ITAD course and complete the next step toward your driver’s license!

Yes, the certificate is valid for 90 days. If it expires, you’ll need to log back into the Impact Texas Drivers (ITD) course and retake the program.
Unfortunately, this is a requirement set by the Texas Department of Public Safety (DPS)—not by AA Star Driving School in Irving.

You can log back into your Impact Texas Drivers (ITD) account at any time to re-download your certificate if needed.
This applies to students completing their course through AA Star Driving School in Irving.

The Texas Department of Public Safety (DPS) oversees this program. AA Star Driving School in Irving and Drivers Education of America cannot resolve any certificate-related problems.
For assistance, you can reach the DPS by email at ITD@dps.texas.gov or call 512-424-5623 during regular business hours, Monday through Friday, from 7:30 AM to 5:30 PM Central Time.
Outside of these hours, support is available at (855) 481-7070.

The Texas Department of Public Safety (DPS) manages this program. AA Star Driving School in Irving cannot address any technical problems related to the DPS website, as it operates independently and is not linked to our systems. The site is fully maintained by DPS.
For support, you may email ITD@dps.texas.gov or call 512-424-5623 during regular business hours, Monday through Friday, 7:30 AM to 5:30 PM CST.
Outside of these hours, assistance is available at (855) 481-7070.